WebSphere MQ Technical Support Documents and Information

This note contains links (URLs) to WebSphere MQ technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of WebSphere MQ. This note includes:

- In the spotlight- Planned maintenance- Education- General self-help resources

In the spotlight

1. Daylight Saving Time (DST) 2007 information for WebSphere MQ

Information about the impact of the US Energy Policy Act of 2005, which changes the effective dates of US Daylight Saving Time (DST) in 2007 for the US. Actions are required to address this issue in IBM WebSphere MQ.

http://www.ibm.com/support/docview.wss?rs=171&uid=swg21246616&acss=wmq121106

2. WebSphere MQ SupportPacs

MH03: WebSphere MQ SSL Configuration Checker

http://www.ibm.com/support/docview.wss?rs=171&uid=swg24014179&acss=wmq121106

MQ01: Using LDAP and SSL with WebSphere MQ and MQIPT

http://www.ibm.com/support/docview.wss?rs=171&uid=swg24014143&acss=wmq121106

3. WebSphere MQ Clustering - Cluster hints and tips

Provides answers to the most common problems and questions regarding WebSphere MQ Clustering.

http://www.ibm.com/support/docview.wss?rs=171&uid=swg21229905&acss=wmq121106

4. Data Conversion under WebSphere MQ

http://www.ibm.com/support/docview.wss?rs=171&uid=swg27005729&acss=wmq121106

5. Directions to start, end, and format trace

http://www.ibm.com/support/docview.wss?rs=171&uid=swg21174924&acss=wmq121106

6. Locating the WebSphere MQ Error logs

http://www.ibm.com/support/docview.wss?rs=171&uid=swg21172370&acss=wmq121106

Planned maintenance

1. Refresh Pack 6.0.2.0 for WebSphere MQ V6.0 is now available

http://www.ibm.com/support/docview.wss?rs=171&uid=swg24013482&acss=wmq121106

2. Planned Maintenance availability IBM WebSphere MQ

http://www.ibm.com/support/docview.wss?rs=171&uid=swg27006309&acss=wmq121106

3. WebSphere MQ Recommended fixes

http://www.ibm.com/support/docview.wss?rs=171&uid=swg27006037&acss=wmq121106

4. Detailed system requirements

Identifies the supported software options by operating system for the WebSphere MQ products.

http://www.ibm.com/support/docview.wss?rs=171&uid=swg27006467&acss=wmq121106

Education

1. WebSphere MQ Library

The WebSphere MQ library contains links to the Information Center, product manuals and other helpful learning material.

http://www.ibm.com/software/integration/wmq/library/?acss=wmq121106

2. Technical Exchange Webcasts

Take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics and to review previously recorded webcasts.

http://www.ibm.com/software/websphere/support/supp_tech.html?acss=wmq121106

General self-help resources

Here are some other ways that you can access IBM WebSphere MQ self-help support information on the Web:

1. Support Page

Primary support resources for WebSphere MQ

http://www.ibm.com/software/integration/wmq/support/?acss=wmq121106

2. Online resources for successful management of your software environment

Join a 60-minute learning session for a high-level overview of online tools and resources designed to improve your support experience, as well as step-by-step instructions to access and use the Electronic Service Request (ESR) tool to manage PMRs online.

http://www.ibm.com/software/websphere/support/d2w_schedule.html?acss=wmq121106

3. IBM Software Support Toolbar

This is a stand-alone application that allows you to easily search IBM.com for all types of software support content plus organizes the major areas of not only Software support, but the individual brand support sites into a concise application.

http://www.ibm.com/software/support/toolbar/?acss=wmq121106

4. IBM Software Support RSS Product feeds

These RSS feeds allow you to stay up-to-date with the latest content created for specific IBM Software products.

http://www.ibm.com/software/support/rss/websphere/171.xml?rss=s171&ca=rsswebsphere&acss=wmq121106

5. IBM Software Support Lifecycle page

The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software.

http://www.ibm.com/software/info/supportlifecycle/?acss=wmq121106